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ServiceTitan vs Housecall Pro for electricians (2026): which should you buy?
Both of these run the booking, dispatch, and customer side of an electrical shop. The catch is that they're built for wildly different sizes of business, and for most shops that alone decides it long before anyone gets to comparing features. Below, we've set price, AI answering, dispatch, and setup next to each other so it's clear where each earns its keep. Nobody pays for placement; every number comes from the vendor. There's a full review of each as well — ServiceTitan and Housecall Pro.
The quick read
- What you'll pay: Housecall Pro is $59/mo for the whole shop. ServiceTitan you have to get quoted (around $398/user has been reported), so the total grows with each tech on the roster.
- Who it's built for: Housecall Pro suits one-to-fifteen-van shops. ServiceTitan is enterprise gear for bigger electrical outfits juggling residential and commercial, often past 20 techs.
- Where we land: for nearly any small or mid-size electrical shop, Housecall Pro wins easily. ServiceTitan is far more machine, and more money, than that kind of shop needs.
- Getting started: Housecall Pro is about 2-4 weeks. ServiceTitan can stretch from weeks into months, since there's a lot more to set up.
Questions we hear a lot
ServiceTitan or Housecall Pro — which is cheaper?
Housecall Pro, and it isn't close at the start. The shop pays $59/mo flat, while ServiceTitan comes back as a custom enterprise quote (around $398/user has been reported). And since it's priced per head, that gap only stretches as you add techs.
Do they both answer calls with AI?
They do. Housecall Pro puts a receptionist on its upper tiers; ServiceTitan bakes call handling right into the platform. During the demo, nail down exactly what your own tier covers, because answering is the feature that gets moved between plans more than almost anything.
Does ServiceTitan make sense for a small electrical shop?
For most shops running one to fifteen vans, no, plainly. It's enterprise-grade software aimed at larger outfits that mix residential and commercial and need workflows built to order. A smaller shop usually covers everything it needs on Housecall Pro for a good deal less.
Which goes live sooner?
Housecall Pro, generally in 2 to 4 weeks. ServiceTitan can run weeks into months because it's a bigger platform with more to configure and carry over.
The two, line by line
| ServiceTitan | Housecall Pro | |
|---|---|---|
| Starting price | $398/user/mo (custom quote) | $59/mo |
| AI call answering | Built into the platform | Receptionist features on higher tiers |
| Scheduling + dispatch | Yes | Yes |
| Best-for shop size | Bigger crews past 20 techs | 1-15 vans wanting everything in one place |
| Setup time | Weeks to months | 2-4 weeks |
Plans shift and features move around a lot, so confirm the details in a live demo. Vendor-reported where we haven't checked it ourselves.
Entry price at a glance
So which should you get?
This isn't really a fair fight — they're made for different-sized shops. So go by where your business actually sits today:
Go with Housecall Pro when…
- Your shop sits somewhere between a single van and about fifteen.
- You'd like one tool that books, dispatches, invoices, and answers the phone without a drawn-out rollout.
- You want to be live in a handful of weeks rather than a handful of months.
Go with ServiceTitan when…
- You've grown into a bigger crew, often 20-plus techs, running both residential and commercial.
- You need workflows built to spec and reporting deeper than an all-in-one offers.
- You can stomach a longer rollout and a per-tech price to get it.
Sources: servicetitan.com/pricing and housecallpro.com/pricing, both read on 2026-07-05. Last reviewed: 2026-07-05.
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